F.A.Q
Do you have a question? Need some help? Go through the list of frequently asked questions and you may find the answer you are looking for. And in any case, remember that we are always here at your service;)
The test can be performed in three ways:
a) Appoint an Examination at our optics (free for in-store buyers): Frame Optics – Mevni Mall Nof HaGalil | Frame Optics – Ofer Center Nof HaGalil.
ב) Examination by an ophthalmologist. Such a test usually does not involve a fee.
c) Examination by a private optometrist (such an examination usually involves a fee).
- Order directly through the website and receive a purchase confirmation.
- Order by phone through the company’s representatives who will be happy to give you an answer in a short time.
Cancellation of a transaction can be done in one of these ways:
ש) By Phone: 04-6051560.
b) At one of our branches: Frame Optics – Mevni Mall Nof HaGalil | Frame Optics – Ofer Center Nof HaGalil.
c) By E-Mail: shop@frame-optic.com
More details can be found at the site’s Terms and Conditions page.
- Finding products easily and an endless selection – finding a product online is much easier than searching for it in a local store, on the Frame Optics website you can easily search for any product (glasses, contact lenses, related products…), by using the site’s search engine. If the product does not exist, you can send an email or call and the store staff will find the product for you.
- Save Time – Without leaving the house and without looking for parking, you can simply order with the click of a button and the product will reach you. The site is active 24 hours a day.
Customer service works on:
Sunday-Thursday 21:00-10:00
Friday 15:00-10:00
Saturday 21:00-10:00 - Save Money – The products on the site are cheaper than the prices in competing stores.
Delivery time ranges from 3-15 business days, and it depends on whether the product is shipped by registered mail or by courier to your home. Delivery by registered mail may sometimes take longer than the specified time in accordance with the accepted delivery times at Israel Post.
* There may be delays for products made abroad.
An eye examination should be performed once a year by an optometrist and / or ophthalmologist.
In the examination, you can check the health of the eye, photograph the front section of the eye and make sure that you can continue to wear contact lenses.
The intraocular pressure IOP can also be performed which is a vision saving test. (Intraocular pressure test can be performed in our optics without the need for pupil dilation and / or damage to the eye).
The spectacle lenses are of crucial importance in the quality of vision and the appearance of the spectacles, today there are a variety of types of spectacle lenses on the market and of course the prices vary accordingly. It is important to adjust the spectacle lenses according to the customer’s needs and characteristics and in full accordance with his spectacles. There are currently two main groups of spectacle lenses on the market: single-focal lenses and multifocal lenses such as (multifocal, bifocal), the lenses are made of a wide range of materials with different density and light refraction, and the lens thickness varies depending on parameters such as: frame size, frame shape , Lens type and distance between eyes.
- Single-focus lenses – include only one focal point and are designed for reading, medium-term or long-distance vision.
- Bifocal – a lens that provides quality and clear vision for two ranges: distance and reading.
- Office – a lens that provides clear vision for both reading and intermediate ranges.
- Multifocal lenses – which correct distance, intermediate, and near-field vision.
Yes, products can be replaced in original closed and proper packaging provided it is valid for at least one year (see Terms and Conditions).
Daily contact lenses (disposable) – are disposable lenses (hydrogel, or silicone hydrogel). Prescription book and cylinder, as well as colored lenses for changing eye color. Contact lenses are suitable for most people and especially for people who engage in sports or outdoor activities.
Bi-weekly contact lenses – The period of use is up to a period of two weeks, when every night they must be removed and soaked in the appropriate solution.
Monthly contact lenses – They are valid for up to one month. They should be removed every day and soaked in a suitable solution. Lenses of this type have a large variety of types:
– Spherical monthly lenses
– Monthly lenses with cylinder
– Multifocal monthly lenses
– Colorful monthly (with and without number)
The lenses are made of a hydrogel material as well as a silicone hydrogel, which improves their assembly comfort, and increases the oxygen and moisture permeability.
Cylindrical contact lenses – These lenses are designed to correct vision for those who suffer from a problem that requires a cylinder repair, they are also made of a hydrogel or silicone hydrogel material, they have lenses for daily, monthly, bi-weekly and bi-monthly repairs.
Multifocal lenses – Remote and near-vision vision lenses made of hydrogel and silicone hydrogel are suitable for both daily and monthly use.
Colorful lenses – Lenses for changing the color of the natural eye color are suitable for daily and even monthly use, they can be ordered with and without a number.
The lenses are suitable for anyone who suffers from visual impairments which is suitable for wearing contact lenses, for people who engage in sports activities and also there are lenses that are suitable for special cases that can not be repaired through glasses, there are also colored lenses that provide both cosmetic change and vision correction.
Contact lenses and glasses have a warranty in case you received the product and encountered a defective product, then send a request to email:
shop@frame-optic.com and we will take care of your query.
Contact lenses can not be attached to the eye when the optometrist’s instructions regarding their assembly, removal and care are followed. Acquiring the lens removal skill requires a little patience and practice. Remember to remove the lenses before bed, and if you feel a feeling of dryness – try using wetting drops before removing them.
As long as the replacement routine and the cleaning instructions given by the optometrist are adhered to, and regular tests are performed, contact lenses can be a healthy option for vision correction.
No. Physically, a contact lens cannot be lost behind the eye. There is a membrane that covers the eye and is attached to your eyelids so that the lens cannot get lost behind the eye.
Problems related to contact lenses may indeed occur, but their likelihood is low. The most common eye health problems are due to improperly adjusted lenses or non-compliance with the optometrist’s recommendations regarding the lens’ wear routine.
If you experience abnormal eye discomfort or any changes in vision while wearing the contact lenses, remove them immediately and consult an optometrist.
Modern soft contact lenses are made of breathable materials. If you have not received any other instruction from the optometrist, you can wear the contact lenses daily. Check with your optometrist what your daily routine is.
There is no age limit for starting to wear contact lenses, the important factor is the ability to handle them responsibly. Most people start wearing contact lenses in their early teens, and some at a younger age. Talking to your parents and consulting your optometrist can help you figure out if contact lenses are the right solution for you.
Proper fitting of contact lenses will make you feel comfortable, and most modern soft contact lenses are made of breathable, moisture-rich materials.
Absolutely possible, there are very few sunglasses that can not be turned into sunglasses and vision, you can see this when purchasing the frame on the site.
How do you do that?
When purchasing the frame or glasses you will be required to enter your prescription data (which can also be done through our optics), and finally you will be given the option to choose the type of lens – at this point you can choose solar + vision lenses.
It is highly recommended to purchase Polarid lenses that can be seen without sun reflections, lenses that can be seen in completely real colors without any interruption!
The Polarid lens is considered a lens with the best protection in the world!
And if my prescription is high?
You need to choose a lens with a high index so that you get a thinner thickness and of course sharper vision, as long as you choose a higher index you will not only get a more static lens, but also better protection and wearing glasses for longer hours without fatigue!
Yes! When purchasing the lenses you will be given the option to choose the color of the lens.
Yes! When purchasing the lenses you will be given the option to select all the options for the lens.
F.A.Q
Do you have a question? Need some help? Go through the list of frequently asked questions and you may find the answer you are looking for. And in any case, remember that we are always here at your service;)
The test can be performed in three ways:
a) Appoint an Examination at our optics (free for in-store buyers): Frame Optics – Mevni Mall Nof HaGalil | Frame Optics – Ofer Center Nof HaGalil.
b) Examination by an ophthalmologist. Such an examination usually does not involve a fee.
c) Examination by a private optometrist (such an examination usually involves a fee).
- Order directly through the website and receive a purchase confirmation.
- Order by phone through the company’s representatives who will be happy to give you an answer in a short time.
Cancellation of a transaction can be done in one of these ways:
ש) By Phone: 04-6051560.
b) At one of our branches: Frame Optics – Mevni Mall Nof HaGalil | Frame Optics – Ofer Center Nof HaGalil.
c) By E-Mail: shop@frame-optic.com
Find more details on our Site’s Policy.
- Finding products easily and an endless selection – finding a product online is much easier than searching for it in a local store, on the Frame Optics website you can easily search for any product (glasses, contact lenses, related products…), by using the site’s search engine. If the product does not exist, you can send an email or call and the store staff will find the product for you.
- Save Time – Without leaving the house and without looking for parking, you can simply order with the click of a button and the product will reach you. The site is active 24 hours a day.
Customer service works on:
Sunday-Thursday 21:00-10:00
Friday 15:00-10:00
Saturday 21:00-10:00 - Save Money – The products on the site are cheaper than the prices in competing stores.
Delivery time ranges from 3-15 business days, and it depends on whether the product is shipped by registered mail or by courier to your home. Delivery by registered mail may sometimes take longer than the specified time in accordance with the accepted delivery times at Israel Post.
* There may be delays for products made abroad.
An eye examination should be performed once a year by an optometrist and / or ophthalmologist.
In the examination, you can check the health of the eye, photograph the front section of the eye and make sure that you can continue to wear contact lenses.
The intraocular pressure IOP can also be performed which is a vision saving test. (An intraocular pressure test can be performed in our optics without the need for pupil dilation and / or damage to the eye).
The spectacle lenses are of crucial importance in the quality of vision and the appearance of the spectacles, today there are a variety of types of spectacle lenses on the market and of course the prices vary accordingly. It is important to adjust the spectacle lenses according to the customer’s needs and characteristics and in full accordance with his spectacles. There are currently two main groups of spectacle lenses on the market: single-focal lenses and multifocal lenses such as (multifocal, bifocal), the lenses are made of a wide range of materials with different density and light refraction, and the lens thickness varies depending on parameters such as: frame size, frame shape , Lens type and distance between eyes.
- Single-focal lenses – include only one focal point and are designed for reading, medium-term or remote vision.
- Bifocal-lens that provide quality and clear vision for two ranges: distance and reading.
- Office – a lens that provides clear vision for both reading and intermediate ranges.
- Multifocal lenses – which correct distance, intermediate, and near-field vision.
It is certainly possible to replace products in original closed and proper packaging provided that it is valid for at least one year (See Policy).
Daily contact lenses (disposable) – are disposable lenses (hydrogel, or silicone hydrogel). Prescription book and cylinder, as well as colored lenses for changing eye color. Contact lenses are suitable for most people and especially for people who engage in sports or outdoor activities.
Bi-weekly contact lenses – The period of use is up to a period of two weeks, when every night they must be removed and soaked in the appropriate solution.
Monthly contact lenses – They are valid for up to one month. They should be removed every day and soaked in a suitable solution. Lenses of this type have a large variety of types:
– Spherical monthly lenses
– Monthly lenses with cylinder
– Multifocal monthly lenses
– Colorful monthly (with and without number)
The lenses are made of a hydrogel material as well as a silicone hydrogel, which improves their assembly comfort, and increases the oxygen and moisture permeability.
Cylindrical contact lenses – These lenses are designed to correct vision for those who suffer from a problem that requires a cylinder repair, they are also made of a hydrogel or silicone hydrogel material, they have lenses for daily, monthly, bi-weekly and bi-monthly repairs.
Multifocal lenses – Remote and near-vision vision lenses made of hydrogel and silicone hydrogel are suitable for both daily and monthly use.
Colorful lenses – Lenses for changing the color of the natural eye color are suitable for daily and even monthly use, they can be ordered with and without a number.
The lenses are suitable for anyone who suffers from visual impairments which is suitable for wearing contact lenses, for people who engage in sports activities and also there are lenses that are suitable for special cases that can not be repaired through glasses, there are also colored lenses that provide both cosmetic change and vision correction.
Contact lenses and glasses have a warranty in case you received the product and encountered a defective product, then send a request to email:
shop@frame-optic.com and we will take care of your query.
Contact lenses can not be attached to the eye when the optometrist’s instructions regarding their assembly, removal and care are followed. Acquiring the lens removal skill requires a little patience and practice. Remember to remove the lenses before bed, and if you feel a feeling of dryness – try using wetting drops before removing them.
As long as the replacement routine and the cleaning instructions given by the optometrist are adhered to, and regular tests are performed, contact lenses can be a healthy option for vision correction.
No. Physically, a contact lens cannot be lost behind the eye. There is a membrane that covers the eye and is attached to your eyelids so that the lens cannot get lost behind the eye.
Problems related to contact lenses may indeed occur, but their likelihood is low. The most common eye health problems are due to improperly adjusted lenses or non-compliance with the optometrist’s recommendations regarding the lens’ wear routine.
If you experience abnormal eye discomfort or any changes in vision while wearing the contact lenses, remove them immediately and consult an optometrist.
Modern soft contact lenses are made of breathable materials. If you have not received any other instruction from the optometrist, you can wear the contact lenses daily. Check with your optometrist what your daily routine is.
There is no age limit for starting to wear contact lenses, the important factor is the ability to handle them responsibly. Most people start wearing contact lenses in their early teens, and some at a younger age. Talking to your parents and consulting your optometrist can help you figure out if contact lenses are the right solution for you.
Proper fitting of contact lenses will make you feel comfortable, and most modern soft contact lenses are made of breathable, moisture-rich materials.
Absolutely possible, there are very few sunglasses that can not be turned into sunglasses and vision, you can see this when purchasing the frame on the site.
How do you do that?
When purchasing the frame or glasses you will be required to enter your prescription data (which can also be done through our optics), and finally you will be given the option to choose the type of lens – at this point you can choose solar + vision lenses.
It is highly recommended to purchase Polarid lenses that can be seen without sun reflections, lenses that can be seen in completely real colors without any interruption!
The Polarid lens is considered a lens with the best protection in the world!
And if my prescription is high?
You need to choose a lens with a high index so that you get a thinner thickness and of course sharper vision, as long as you choose a higher index you will not only get a more static lens, but also better protection and wearing glasses for longer hours without fatigue!
Yes! When purchasing the lenses you will be given the option to choose the color of the lens.
Yes! When purchasing the lenses you will be given the option to select all the options for the lens.